FAQs

I have battled with weight my whole life, how will this program be different?

As medical doctors, we understand the science behind body weight regulation and all the smart ways that the body will try to defend you against weight loss. We will show you how you can overcome these hormonal changes so that you can keep the weight off for life and keep hunger at bay.

What is the cost?

For the duration of the COVID-19 pandemic, we are bulk-billing ALL eligible patients* and delivering our services via convenient TeleHealth appointments.

*As stipulated by the Australian Government, patients eligible for bulk-billed TeleHealth consultations include those that have had an in-person visit with us in the last 12 months and/or those that are currently in Stage 3 COVID-19 Restrictions. Get in touch with us to learn more.

How often do I have an appointment with my doctor?

Most patients find that a weekly or fortnightly review gives them the chance for their doctor to monitor and review their progress as well as learn the essential skills to keep the weight off for life.

How much weight can I expect to lose?

Each person will differ in how much weight they have to lose and factors such as their age, sex, starting weight and level of activity will affect their rate of weight loss. Our patients normally lose between 1-2.5 kg per week, but individual results will vary.

Is there a private health insurance rebate?

Whilst our weight program is extremely efficacious, currently there is no private health insurance rebate for programs already funded by Medicare. Please speak to your health insurer if you have any questions or concerns.

I have special dietary requirements, can I still do your program?

Yes! We cater for those with lactose and fructose intolerance, coeliac disease, egg and other allergies as well Vegetarians and Vegans. Whatever the dietary preference – we can help you!

I have special medical conditions, can I still participate?

Yes! Our doctors are specially trained in obesity management and the management of weight related conditions. We can adjust our program to suit your health conditions and medications. We will assess for and advise on any weight inducing medications and any special precautions you should be aware of when losing weight.

I have injuries and find it hard to exercise. Can I still lose weight?

Thankfully, the majority of weight loss comes from focusing on diet rather than exercise. There is no doubt that exercise is fantastic for every aspect of your health, but it is still possible to lose weight without hitting the gym 7 days a week.

I have a busy lifestyle, can I still do the program?

Absolutely! Our program does not involve extensive recipes or meals plans that require hours of meal preparation or shopping for rare spices from South East Asia! Our program is designed to fit in with your lifestyle with a minimum of fuss.

I don’t want to have weight loss surgery but I’m not sure how to lose the weight.

Some people have tried to lose weight with lifestyle measures and may have lost a little, but not enough weight and their weight remains a significant health risk. The good news is, we can help you to lose weight without having to undergo surgery. Or if surgery does become necessary, then with a bit of weight loss prior, it becomes a safer and less rigorous procedure.

I have had weight loss surgery but regained some weight. Can you help?

Absolutely. Obesity is a chronic health condition that requires life long attention. Sometimes after weight loss surgery there is a return of hunger and appetite and our program can assist with assessing causes of weight regain and assisting with control of appetite. We also perform pre and post surgery nutritional assessments and screen for nutritional deficiencies.

What is your doctor availability like?

We know that after hours appointments are desired by many of our patients. So to cater for this need, our doctors work on both evenings and weekends, as well as weekdays. To view our appointment availability, click Book Now.

What if I need to change my appointment time?

We love to help our patients and have high demand for appointments with our doctors. So that we can help you and others, we do require 48 hrs notice for a change or cancellation of an appointment. You will always receive an SMS reminder 24 hours before your appointment.

Where are you located?

We are currently operating entirely via TeleHealth appointments via phone call or Zoom for COVID-19, so you can access trusted medical weight loss care from the comfort and safety of your home.