This message is to ensure your Medicare eligibility for Telehealth is up to date. If you already have a brief face to face appt booked with us, well done! and please disregard this message.. if not, please read on….

Unfortunately, even though Victoria is opening up, doing face to face appointments still remains a high risk for exposure to COVID for both patients and staff, especially as the numbers are expected to increase over the coming 3 months. And whilst we can’ t wait to see you again in person, our primary goal is your safety and wellbeing and operating in a COVID safe way.

We also want to make sure you remain eligible for your Medicare rebate for your COVID safe telehealth consults. For this reason we are offering convenient Brief Face to Face clinics for patients who:

Are existing patients who have not had a telehealth appointment in the last 12 months.


Are new patients about to see us, and need a brief face to face appointment before their 45min initial consult with their dedicated Alevia doctor.

You can access these COVID safe clinics by clicking here or calling our staff on 1300 44 13 22 or email us at with your preferred date/time.

These appointments will be bulk billed and no longer than 5-7 mins duration. They will be held out our main rooms in Wantirna and given you only need to pop in once every 12 months, we hope the trip is not too onerous!

As with every decision we make, we place patient safety as our first priority. If you have any questions then please do not hesitate ask us.

As a centre of excellence, we remain open to patients regardless of their vaccination status, but strongly urge you to get vaccinated for your own safety and for the best protection against COVID. If you’d like to book an appointment for a vaccine you can do so here.

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